This Privacy Policy describes our practices in relation to personal information about individuals (“information”) collected whether offline or online including through our website or one of our associated branded websites via which you may have accessed this page (“Websites”) in addition to software applications, branded pages on third party platforms or electronic messaging.

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Policy.

Who we are, what we do and how to contact us?

Britvic Soft Drinks Limited (“Britvic”) is a leading soft drinks company and, like most businesses, holds and processes a wide range of information about individuals. Britvic respects your right to privacy. We are a soft drinks manufacturer headquartered in the United Kingdom with group companies all around the world. Britvic PLC is the holding company.

Britvic is the data controller responsible for your information. We are an English company with company number 00517211 and our registered office address is:

     Breakspear Park
     Breakspear Way
     Hemel Hempstead
     HP2 4TZ

We are also registered at the Information Commissioner’s Office with registration number Z6054065. Britvic PLC is also registered at the Information Commissioner’s Office with registration number ZA299386.

For more information about us, please see the “About Us” section of our Website 

What personal information do we collect and why?

The personal information that we may collect about you broadly falls into the following categories:

Who do we share your personal information with?
We don't share your information with third parties unless it is with:

Legal basis for processing personal informationOur legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect and process personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” heading below.

You don't have to give us your information. But if you don't, we won't be able to communicate with you. Sometimes that means that we won't be able to respond to a question. It might also affect our ability to look into and report back to you on an issue you've raised. Other times, it might mean you won't be able to participate in a promotion or competition we're running (or that we won't be able to send you a prize if you win!).

Marketing Information

We may send you marketing messages about us and our products by email, SMS and/or social media posts.

You can tell us you no longer wish to receive marketing information from us by (i) unsubscribing from our marketing emails by clicking the unsubscribe link in the emails we send you, (ii) by using our online contact forms or (iii) by post to Breakspear Park, Breakspear Way, Hemel Hempstead, Hertfordshire, HP2 4TZ

Cookies and similar tracking technologyWe use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Policy. If you are landing on this Privacy Policy from one of our Websites other than, please refer to the specific Cookie Policy displayed on that website, a link to which can be found in the footer of each website.

The Websites may contain links to third party websites and services. Please remember that when you use a link to go from the Websites to another website or you request a service from a third party, this Privacy Policy no longer applies.

Your browsing and interaction on any other website, or your dealings with any other third party service provider, is subject to that website's or third party service provider's own rules and policies.

We do not monitor, control, or endorse the privacy practices of any third parties and we encourage you to become familiar with the privacy practices of every website you visit or third party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices.

This Privacy Policy applies solely to personal information collected by us and does not apply to these third party websites and third party service providers.

How do we keep your personal information secure?We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.

We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from:

All our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of the Websites.

We keep your information only for as long as necessary to fulfil the purpose it was collected for. In considering how long to keep it, we will take into account its relevance to our business and our legal and regulatory obligations.

International data transfersYour personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.

Specifically, our Websites servers are located in the EEA (UK), and our group companies and third party service providers and partners operate around the world This means that when we collect your personal information, we may process it in any of these countries.

We require group companies and third parties which receive your information to provide adequate safeguards. By providing us with your information, you agree to us (or third parties acting on our behalf) transferring your information outside the EEA.

Special provisions for children under the age of 13If you're a child under the age of 13, please DO NOT send us any information about yourself unless one of your parents or a guardian has agreed to us having that information and you can show us that they have agreed.

Calls to usCalls that you make to us are recorded for training and quality control purposes.

Data retentionWe retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with information or a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your data protection rightsYou have the following data protection rights:

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Updates to this Privacy PolicyWe may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

How to contact usIf you have any questions or concerns about our use of your personal information, please contact us using the address above or the following telephone number: 0044 121 711 1102

You can also contact our Data Protection Officer via email at